At Opus, we call our employee of the month award the “SUPO.” It’s kind of a long story, but essentially: It’s “OPUS” spelled backwards, and it sounds a little like “super.” And this month’s SUPO is…

October’s SUPO always has a “happy to help” attitude, and is a force to reckon with. In her short tenure, she has already gained the trust and respect of her team and clients.

People + Values + Methodology = TeamCS, what we call the Opus differentiator—the “CS” is for “customer success.” Here are a few examples of what her peers have to say about how this SUPO brings TeamCS to life:

• People: “She came in with gusto, excited to learn and ready to take ownership of her role. She has successfully executed several trainings with the Event Management team on budgets, closeouts, and template enhancement as an Excel guru. The best part is she does it all with a smile.”
• Values: “She goes above and beyond by traveling onsite to several events to learn our business, and jumps in wherever she can. I have seen her help with registration, distribution of giveaways, crowd control, and keynote seating in several cities across the U.S.”
• Methodology: “She has taken on budget management of nearly $35 million and has successfully tracked it all down to the penny. She has made significant improvements to our processes, impacting our entire service line and our clients.”

This SUPO’s quirky banter, superior dance moves, and fantastic sense of humor are refreshing. Congratulations to…Briana Crider!